# Shipping & Returns

## **RETURN POLICY**

We currently accept returns for **store credit only** on all merchandise. To qualify for store credit, items must be returned in their **original condition** (unused, with all hang tags attached).

- All return requests must be made **within 14 days** of receiving your order. Unfortunately, we cannot offer store credit after this period.
- A **receipt** or proof of purchase is required to process the return.
- **Shipping fees are non-refundable**, except in cases where we made an error.

If an item arrives **damaged**, please notify us **within 7 business days** of receiving it. You will be asked to provide a clear photo of the damage so we can address the issue promptly.

For additional questions, contact us at:

📧 **info@plusbklyn.com**

📞 **718.383.3700**

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## **SHIPPING**

We ship both **domestic and international orders** via **USPS** and **UPS**.

### **Processing Time**

All orders are processed within **2–4 business days** of purchase, regardless of the chosen shipping speed. If you require **expedited processing**, please email us at **info@plusbklyn.com** with the subject line: **"Expedited Processing"**.

### **Customs & Import Taxes**

International buyers are responsible for any **customs fees** or **import taxes** that may apply. Plus BKLYN is **not responsible** for delays caused by customs.